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Add a Canto Support User Account

Restriction: You need to be signed  in using an administrator's account in order to make these adjustments.

User Menu > Settings > Users & Groups > Users

In some cases it might be useful or even necessary for our Support Team to get temporary access to your Canto account to assist you with a question or an issue.

In those cases you can create a Support User for us that is free of charge and will not take a seat from your license.

How to add a Canto Support User Account

  1. Click on New User.
  2. Select the checkbox Canto Support.
  3. The dropdown list should have the user Canto Help preselected.
  4. Click on Create New User to finalize the process.

Our Support Team will receive an email with a link that will grant them access to your Canto account.

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