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Bulk Import of a User Table

In some cases, you might want to import users from an existing table. We would need a CSV file from you to do the import in our backend.

Create a support ticket and attach your CSV file.

Specifications of the CSV file:

  • UTF-8 encoded
  • Columns separated by commas (,)
  • Content exactly match the column names described in Content of the CSV file

Content of the CSV file:

First Name, Last Name*, Group, Email*, Role, Access Main Library, Private Portals, Adobe

* = required fields


  • Group: Name of your Canto Groups; multiple Groups: "ITDepartment,Marketing,Sales"; no space in between
  • Role: Consumer, Contributor, or Admin
  • Access Main Library: Yes or No
  • Private Portals: URL name of Portals to be accessed; multiple Portals: "MyPrivatePortal,PrivateSalesPortal"; no space in between
  • Adobe: Yes or No

Existing users in Canto will be skipped.

If you don't need any Groups or Portals assigned to the users keep the column empty.

Important: All groups and portals - that are referred to in the CSV file - need to be available in Canto before importing users!

Example: users template.csv

Note: You will not be able to bulk add users to grant access to Style Guide and Workspaces. 

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